Outsourced technical support for webhosting, startup companies

OUTSOURCED WEB HOSTING SUPPORT PROVIDER

Leverage exceptional web hosting support at all levels to expand your hosting enterprise

Web Hosting Technical Support Services

Startup webhosters

The Starter Plan is designed especially for those web hoster's who have just started with a single VPS or dedicated server, Our aim behind this plan is to provide good and quality support and with our logical and technical assistance we give them a great start. In this plan, we urge to provide web hosting support in a cost effective manner.

Live Chat Support

This is great plan only for live chat support. Whether it technical or non-technical live chat we will do it all for you. It's great value for you and your clients will love it because they need instant answers from tech persons and not automated messages. Sales, billing and technical live chat is handled everything with instant response from our support agents.

12 hours Support

Wanted someone to look after your support during night hours? Our 12x7Plan is what you'll need, This plan offers unlimited ticket plus live chat supports in your night shifts when you already have day time staff and wanted someone in your night shifts. Our support team will be working for 12 hours, 7 days a week thus providing you complete 24 hours support.

Shared Hosting Support

One of our best package recommended for shared hosting providers who are offering shared hosting services on linux cpanel, Plesk or Directadmin. This plan is suited for those providers who are offering shared hosting with limited budget for support operations while expecting quality support for end customers. With minimum 1 or 3 cpanel shared hosting servers this plan will provide 24x7 Ticket and Live chat support from your helpdesk software. Please contact our sales department by submitting a ticket if you have more than 3 servers we will be happy to offer you good discounts. We will also work with your data center or server providers in case of server down or reboots.

Dedicated Staffing

We hire qualified graduate students in computer engineering who are internationally certified with lots of work experience in hosting industry, The advantage of using dedicated staff is that they will be solely working for your company and working as per your schedules or shift timings. This is equivalent of having your own employees who will work from our office 24 hours a day following your support procedures and policies. Dedicated staffing from India is very affordable for any hosting company with intention to provide quality support at best price. The support technicians can perform complex server related issues, server security installations and patch upgrades etc.

Semi Dedicated Staff

Semi dedicated staff is just like Dedicated staff but the staff will be shared staff who will be working on twin projects. This is a great idea to reduce your cost if you are low on budget and cannot afford dedicated staffing. The semi dedicated team consists highly qualified and Internationally Certified Persons with lots of work experience, The idea of shared staffing is to minimize the support cost by sharing the team. You can also choose how many hours you want the staff to work for ex. you can let the staff manage your support only for 8 hours or 16 hours as per your schedule.