OUTSOURCED WEB HOSTING SUPPORT PROVIDER

Leverage exceptional web hosting support at all levels to expand your hosting enterprise

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techs24x7

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+91-9822500596

IT Support Services


Startup webhosters

Startup webhosters

The Starter Plan is designed especially for those web hoster's who have just started with a single VPS or dedicated server, Our aim behind this plan is to provide good and quality support and with our logical and technical assistance we give them a great start. In this plan, we urge to provide web hosting support in a cost effective manner.

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live chat support

Live Chat SUPPORT

This is great plan only for live chat support. Whether it technical or non-technical live chat we will do it all for you. It's great value for you and your clients will love it because they need instant answers from tech persons and not automated messages. Sales, billing and technical live chat is handled everything with instant response from our support agents.

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12 hours support

12 hours SUPPORT

Wanted someone to look after your support during night hours? Our 12x7Plan is what you'll need, This plan offers unlimited ticket plus live chat supports in your night shifts when you already have day time staff and wanted someone in your night shifts. Our support team will be working for 12 hours, 7 days a week thus providing you complete 24 hours support.

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dedicated staffing

Dedicated Staffing

We hire qualified graduate students in computer engineering who are internationally certified with lots of work experience in hosting industry, The advantage of using dedicated staff is that they will be solely working for your company and working as per your schedules or shift timings. This is equivalent of having your own employees who will work from our office 24 hours a day following your support procedures and policies. Dedicated staffing from India is very affordable for any hosting company with intention to provide quality support at best price. The support technicians can perform complex server related issues, server security installations and patch upgrades etc.

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shared hosting support

SHARED HOSTING SUPPORT

One of our best package recommended for shared hosting providers who are offering shared hosting services on linux cpanel, Plesk or Directadmin. This plan is suited for those providers who are offering shared hosting with limited budget for support operations while expecting quality support for end customers. With minimum 1 or 3 cpanel shared hosting servers this plan will provide 24x7 Ticket and Live chat support from your helpdesk software. Please contact our sales department by submitting a ticket if you have more than 3 servers we will be happy to offer you good discounts. We will also work with your data center or server providers in case of server down or reboots.

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semi dedicated staff

SEMI DEDICATED Staff

Semi dedicated staff is just like Dedicated staff but the staff will be shared staff who will be working on twin projects. This is a great idea to reduce your cost if you are low on budget and cannot afford dedicated staffing. The semi dedicated team consists highly qualified and Internationally Certified Persons with lots of work experience, The idea of shared staffing is to minimize the support cost by sharing the team. You can also choose how many hours you want the staff to work for ex. you can let the staff manage your support only for 8 hours or 16 hours as per your schedule.

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OUR Technical Skills


Our professional team is having combination of variety of skills in various control panels and server platforms. Since we have been actively providing managed services since 2007 our team is having tons of experience in managing complex infrastructure and hosting environment. The skills of our team can be used to perform complex technical issues, server management, security and software upgrades services.

99

cpanel

99

plesk

99

directadmin

95

solusvm

90

onapp

90

hyperv

90

Amazon-web-services

95

virtualizor

95

windows

sUPPORT Features


HelpDesk Support

Qualified and experienced staff to manage your helpdesk support

Live chat Support

24x7 Staff to assist your clients from your live chat support application. .

Skype Support

Get in touch with our team via Skype IM support.

Server Management

Server management specialists available 24x7 to assist you with critical issues on servers...

Server Security

Security services for linux based servers and control panels like cpanel, plesk or any custom control panel.

Server Monitoring

full server & resources monitoring by our dedicated 24x7servermonitoring team personal. .

Server Migrations

Specialists in migrations from cross platform server or linux to linux migrations. .

Cloud Management

Manage your aws, microsoft azure or google cloud from our expert cloud certified team....

Emergency support

24x7 Dedicated staff available to assist for urgent issues like abuse, spamming or high load problems.

Best Review

Pick Your STAFF


  • level1-package

    LEVEL - 1 TECH

  • Cpanel Certified
  • RHCE Certified
  • Good communication skills
  • Resolve Level-1 issues
  • 1 Year exp. Hosting Industry
  • Helpdesk and Chat Support,
  • Sales and Billing support
  • 8 Hours, 6 Days working
  • rEQUEST A QUOTE
  • level2-package

    LEVEL - 2 TECH

  • Cpanel & RHCE Certified
  • Good communication skills
  • 2 to 3 years exp
  • Server Management
  • Security setups
  • Multitasking abilities
  • Skype IM support
  • 8 hours , 6 days working
  • rEQUEST A QUOTE
  • level3-package

    LEVEL - 3 TECH

  • Certified Professional
  • 3 to 5 years exp. Hosting Industy
  • Resolve Level-3 issues
  • L3 Server Management
  • Virtualization Skills
  • Skype IM support,
  • Database Management
  • 8 hours , 6 days working
  • REQUEST A QUOTE

We are a great team with great teamwork efforts

We are team size of 45+ professionals and believe in doing teamwork that makes us one of the leading managed service provider in India.

System Administrators withs Best skills

Our system administrators are one of the best in Industry with minimun 5 years of experiences in managing critical system infrastructure and cloud services. All our systems admins are certified in various skill sets.

Developers with Best skill

Our developers are highly experienced in digital marketing services like SEO, SEM, PPC services, Google adwords, Facebook campaigns and content writing.

Designers with best skills

Our designers are young with brilliant ideas and having great potential in desiging responsive websites and e-commerce based websites.

Our Best Server Management Team


920

Happy clients

24x7x365

Endless Support

100

% Client Complacency

25

Awards won

rating-technical-support

why Outsource Technical Support

Outsourcing specific business operations like technical support can save money for SMB's and large enterprises
Hiring in-house technical expertise can induce an increasing financial strain on company budgets
We let businesses focus on their other resources while we take care of their technical problems and queries

  • Our team provides incredible expertise on a 24/7 basis. Leverage cost-effective solutions with the best possible solutions in terms of technology with faster response times, zero investment on infrastructure, no need to add huge employee salaries on your monthly tab..
  • One size does not fit all, scale your technical support package as per your business volume in terms of support tickets, chat support, phone support & more.
  • Quick response and diagnosis improves customer loyalty & cuts costs. We hire top talent to solve all your queries the first-time, every time.
    Pick your plan & staff with level -1, level -2 & level -3 techs for certified technical support for an all-star business reputation.
MORE INFO..
technical support

Our Blog


Amazon Cloud Advantages

If you`re considering making the move to the cloud, then you`re among the thousands of organizations and businesses this year which are in the process of, or are considering moving off-premise. Amazon Web Services is the market leader in Infrastructure as a Service (Iaas), and cloud computing and has continuously gained momentum by providing the latest in cloud technologies …

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Comparison of CPanel vs. Plesk vs. DirectAdmin

cPanel A UNIX based web hosting control panel, that simplifies web we hosting through automation tools and consumer interface. CPanel has a capability to paintings as virtual private server or as a dedicated server. CPanel is brief for manage panel that is a software application mounted for your net hosts server to offer clean management of your server area and packages. CPanel simplifies many commonplace…

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What is server virtualization ? Real Concepts explained

Server virtualization is an amazing process to understand. It remains the masking of server resources or links including processors, the identity and number of individual physical servers, and OSs from server users. The administrator will make use of software application in breaking down a physical server into several different virtual environments. The virtual environments are usually called VPSs.…

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Important Tips for Planning Your Server Migration

From time to time, it becomes crucial to relocate a website from one server to a more competent one. Server migration would be a simple and straightforward task if the two servers (both the old and the new server) utilize the same server management software for example cpanel to cpanel. Nevertheless, if they use diverse software it becomes difficult to migrate for example cpanel to…

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We Support


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