Emergency Server Support Services

Sign Up Now – $75/One Time

Sometimes its difficult to understand what is going on with your server and with thousands of clients complaining about server problem you come under serious pressure with tickets piling up and clients coming on chats. In such cases you need someone to assist you right away, Don't worry with our emergency plan our system admins are available 24 hours to assist you and fix your server problems instantly.

The Following Issues Are Considered As Emergency Based
  • Server Going Down Frequently
  • Linux Web Server, Database Server, Email Server Failed
  • Windows IIS / SQL / MailEnable Services Failed
  • Abuse Investigations

The above mentioned issues require immediate attention and being available 24x7 we are right here to assist you on priority basis. Your order is instantly activated and your support ticket goes straight to our emergency support queue, Our system admin on duty picks up your ticket and will get back to you within 15 minutes after your ticket is logged. Please note even if your order is not activated you can still open a ticket.

Support Features

  • Two hours of system administration work from the time the admin logs in the server
  • Initial Response Time 15 minutes
  • 7 Days valid support after your Issue is fixed
  • No Refunds
1. Invoice paid but my Order is not yet activated?

-- Even if your order is not activated you can instantly open a support ticket for the issue. Do not wait for your order activation as the billing team is not available 24x7.

2. When you will get started?

-- Our system admin will start the work immediately once he have access to the server, So please make sure your server is remotely accessible via SSH or accessible via KVM console. Your support ticket will be responded within 15 minutes.

3. Do I get dedicated admin service?

-- Absolutely yes !! One of our senior system admin will be assisting you.