Dedicated Server Plan                                             $150/Server :: Order Now ::

 

Dedicated server support offers you a complete dedicated server package for limited ( below 400) domains. If you are having lesser amount of clients and domains then this plan is best suited for you. Under this plan we also work with your upstream service provider as and when needed..

 

  Unlimited Tickets Support.
  • Manage unlimited tickets 24x7 using helpdesk (Kayako, Perldesk etc...)
  • Escalate tickets to concerned department if needed.
---------------------------------------------------------------------------------------------------------------------------------------   Server Management
  • Full Server Management plan
  • Server Security
  • Service optimizations
  • Linux ( Cpanel, Plesk & DirectAdmin) Windows ( Plesk & Helm)
---------------------------------------------------------------------------------------------------------------------------------------   Services Optimization
  • Apache
  • IIS
  • MySQL
  • MS-SQL
  • Mail Servers (EXIM, Qmail, Mailenable etc...)
  • and many more...
---------------------------------------------------------------------------------------------------------------------------------------   Pre-Sales Support.
  • Greet your clients for sales inquiries.
  • Guide them to proper links on your site.
---------------------------------------------------------------------------------------------------------------------------------------   Response time 20 minutes as per SLA
  • Acknowledgements to your clients.
  • Get necessary details from clients to fix the issues quickly.
---------------------------------------------------------------------------------------------------------------------------------------   Communication with Datacenter’s
  • For Server reboots (Via ticket, Remote Console etc...)
  • Follow-up with the DC for any issues ( Hardware, Reboots or upgrades )
---------------------------------------------------------------------------------------------------------------------------------------   24x7 Server Monitoring Free worth $20
  • Techs will be monitoring the server 24x7.
  • Restart services if necessary.
  • Fix issues if any of the services have problems
---------------------------------------------------------------------------------------------------------------------------------------   Risk Free Trial : 2 days  Sign up now