Exim Error: Temporarily rejected connection in “connect” ACL: ratelimit database not available

Today we’ve updated exim on one of our cPanel server, But after exim update it started generating error message  in /var/log/exim_mainlog like :

2010-03-18 11:31:43 H=xxxx.xxxx.xxxx [xxx.xxx.xxx.xx] temporarily rejected connection in “connect” ACL: ratelimit database not available

2010-03-18 11:31:43 H=xxxx.xxxx.xxxx [xxx.xxx.xxx.xx] temporarily rejected connection in “connect” ACL: ratelimit database not available

The cause for this issue is exim cache database might be corrupted. To fix this error the exim cache database on the server needs to be remove(Exim rebuilds this database again after exim restart)

Run the following command on root to remove the cache database :

#root@test~]# rm -fv /var/spool/exim/db/*

Then restart the exim :

#root@test[~]# /etc/init.d/exim restart

This will probably resolve the issue.

How to access Plesk database

Plesk database can be accessed by following steps below depending on the database provider are configured in current Plesk installation.
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